Know the difference between the types of programs and how to read slot glass.Identification of all components in the slot machine and where to find a replacement for worn equipment.Identification of Slot Equipment on the casino floor by manufacturer and model.Have an in-depth knowledge of the Slot Equipment.Understands department procedures, Internal Controls, and instructs/advises peers on the correct procedures.Role model great Guest Service and teamwork Knows the reward programs for our guests, including the Total Rewards program and service recoveries.Morongo Casino Resort & Spa - Slot Technician II